Active Service Request

PixelSpot Support

Need help? We service every LED screen — whether it's from PixelSpot or any other brand.

Powered by PixelSpot AI

See the issue.
We'll find the cause.

Upload a photo or video of your LED wall. Our AI reads the pixels,
detects anomalies, and pinpoints the component at fault — in seconds.

Visual Pattern Analysis
Component-Level Diagnosis
Results in < 10 seconds

Drag & drop your image here

or

JPG, PNG, HEIC, MP4, MOV · up to 25 MB

Ready to analyze

Upload a photo of your LED wall issue and our AI will identify the faulty component within seconds.

Detectable issues

Dead Modules
Flickering
Color Shift
Line Artifacts
No Signal
Power Failure
Stuck Pixels
Brightness

Get support for your product

Get Support

Choose a topic to get started.

BRAND A P2.5 Indoor BRAND B P4 Outdoor BRAND C P3 Rental IMPORTED China · P1.8 All Brands Welcome Novastar · Colorlight · Linsn · Any controller
We Service All Brands

Bought it from someone else? We'll still fix it.

Whether your LED wall was installed by another vendor, imported from China, or built in-house — our team has the expertise to diagnose and repair any LED display system.

  • Module-level diagnostics for any brand & pitch
  • Compatible replacement modules sourced globally
  • Controller reprogramming (Novastar, Colorlight, Linsn, etc.)
  • On-site service in 50+ cities
  • Annual Maintenance Contract available for any LED wall
Get a Service Quote

Check Your Warranty

Enter your invoice or quotation number to check warranty status and coverage details.

How Our Service Works

From diagnosis to delivery — simple, transparent, and fast.

Contact Us

Reach out via call, WhatsApp, or the form. Share photos or video of the issue.

Diagnosis

Our technician visits on-site or you ship the module. We identify the exact fault.

Repair & Replace

Genuine parts, factory calibration. We fix it right — and test before handoff.

Warranty

Every repair comes with a 90-day service warranty. Peace of mind, guaranteed.

Frequently Asked Questions

Do you service LED walls bought from other brands?

Yes. We service all LED video walls regardless of the brand, manufacturer, or vendor you purchased from. Our technicians are trained on all major LED chipsets including Nationstar, Kinglight, and Cree, and all popular controller systems — Novastar, Colorlight, Linsn, and MCTRL.

How quickly can you send a technician for on-site repair?

In Bangalore, we offer same-day or next-day on-site service. For other metro cities (Delhi, Mumbai, Chennai, Hyderabad, Kolkata, Pune), we typically dispatch within 24–48 hours. Tier-2 cities are covered within 3–5 business days.

What does an Annual Maintenance Contract (AMC) include?

Our AMC covers quarterly preventive maintenance visits, unlimited breakdown support (during business hours), priority response time, software updates, and discounted module replacements. We offer AMC plans for PixelSpot walls as well as third-party installations.

How much does an LED module replacement cost?

Module cost varies based on pixel pitch, size, and chipset. For PixelSpot walls under warranty, module replacement is free. For out-of-warranty or third-party walls, pricing starts at ₹1,200 per module (P2.5 indoor) and varies by specification. Contact us for an exact quote.

Do you provide spare parts for DIY repairs?

Yes. We sell genuine LED modules, power supplies (Meanwell, G-Energy), receiving cards (Novastar, Colorlight), sending cards, hub adapters, flat cables, and mounting hardware. You can order via WhatsApp or email and we ship pan-India.

What warranty do PixelSpot LED walls come with?

All PixelSpot LED walls come with a standard 2-year warranty covering manufacturing defects, dead pixels, and component failure under normal use. Extended warranty up to 5 years and comprehensive AMC plans are available at the time of purchase or later.

Can you help with content management and software setup?

Absolutely. We help set up Novastar VNNOX, Colorlight Cloud, and other CMS platforms. We also provide training on content scheduling, brightness control, and remote monitoring. Software support is included in our AMC plans.

Talk to an LED Expert

Our support team responds within 2 hours during business hours.

Track Your Service Ticket

Enter your ticket ID to get real-time status updates on your repair or service request.

Or enter your phone number to see all your service requests:

Ticket not found. Please check your ID and try again.

PST-XXXXXXX-XXX

New
Product
Issue
Name
Submitted

Service Timeline

Quick Links

Step 1 of 4

What product needs service?

Select the type of LED product you need help with.

Indoor LED Wall
Outdoor LED Wall
Digital Standee
LCD / Signage
Controller / Card
Other
This is NOT a PixelSpot product
Step 2 of 4

Show us the issue

Upload photos or a short video of the problem. This helps our team diagnose faster.

Drag & drop files or browse

JPG, PNG, MP4 — Max 10 MB per file, up to 5 files
Step 3 of 4

Describe the issue

Select a category and tell us more about the problem.

Step 4 of 4

Your contact details

So we can reach you and dispatch a technician to your location.

Ticket Created!

Our service team will review your request and get back to you within 2 hours during business hours.

Your ticket ID:

PST-XXXXXXX-XXX

Save this ID to track your service status.